Privacy Policy

Last updated: 19 March 2024

Introduction

LG Heating Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

  • Name and contact information when you submit enquiries or book services
  • Communication preferences
  • Service history and preferences

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages viewed and time spent on our website
  • Referral sources

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to your enquiries and service requests
  • Send service reminders and important updates
  • Analyze website performance and user behavior
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Professional advisers (e.g., lawyers, accountants)
  • Law enforcement when required by law

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under data protection laws, you have rights including:

  • The right to access your personal data
  • The right to correct inaccurate personal data
  • The right to request deletion of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@lg-heating.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.